Utility Emergencies

We all rely, and take for granted the utilities that supply our homes and businesses. Failure or disruption to these services (for example loss of power or water) can cause great inconvenience, or potential emergency situations.

The Emergency Planning Unit works in partnership with utility providers to ensure a multi-agency response in an emergency.

Preparing for a utility emergency

Individuals have a responsibility to personally prepare for utility emergencies. Consideration must be given to identifying alternative sources for essential requirements such as heat, water and medical needs. Click on the links below to find out more information about utilities.

Useful contacts

Water - In the event of an emergency such as a leak/burst pipe, if you are experiencing loss of supply, if you have inadequate pressure, or you are experiencing sewage flooding please use this number 0800 783 4444. Household advice or Business advice

For phone line problems - BT

If you have a power cut, or smell gas - National grid or the gas emergency helpline - 0800 111 999