How to Pay Us

If you are making a payment for Home Care or Reablement Charges please see the instructions Here

Otherwise you can pay an invoice from us by one of the following methods:

By Internet

You can pay Debtor invoices 24 hours a day, 7 days a week over the internet using your debit or credit card. This includes bills or invoices for County Council services. You will need to have a copy of the bill to hand. The cards accepted are Delta, JCB, Maestro, Mastercard, Solo, Switch, Visa Electron & Visa.

Click here to make a payment online.

By Telephone (08:00 - 18:00) Using Debit/Credit Card

Please telephone us on 01905 765765 and have your Invoice number and card details ready.

By Telephone Banking, PC Banking or BACS

If you wish to pay your invoice using any of these methods, you will require the following information to do so:

Our Bank Sort Code: 40-47-17
Our Bank Account Number: 31807439
Your Reference Number: If paying a single invoice quote your invoice number as your reference number. If paying more than one invoice quote your customer number as your reference number.

By Bank Giro Credit

Payment can be made at any bank, although a fee may be charged by the bank. Complete the bank giro credit at the bottom of the invoice and present the remittance with your payment. Cheques or postal orders should be made payable to 'Worcestershire County Council' and crossed 'A/C Payee'. Please write your invoice number and customer number clearly on the back of the cheque or postal order.

By Post

By sending a postal payment to:

Worcestershire County Council
Financial Services Directorate
PO Box 374
County Hall
Spetchley Road
Worcester
WR5 2XF

Cheques or postal orders should be made payable to ‘Worcestershire County Council’ and crossed ‘A/C Payee’

Please enclose the bank giro credit slip with your payment. Please write your invoice number and customer number clearly on the back of the cheque or postal order.

Please DO NOT send Cash through the post.

Receipts will only be issued if requested.

In Person

Payments can be made at the Worcestershire HUB Customer Service Centres within Worcester City and Wychavon District Council areas. Cheques must be made payable to the Council receiving the payment. Please take the bank giro credit slip with your payment and write your invoice number and customer number clearly on the back of the cheque or postal order.